UK Delivery
We aim to carry all items in stock but goods are generally painted and upholstered to order which can take a few days. Stock permitting, goods are usually despatched within 15 working days and depending on the delivery method it can take a few more days to arrive. In the event that an item is temporarily out of stock we will notify you of the delay and despatch it as soon as it arrives.

Delivery Charge for Mainland UK

Rate 1 - Accessory Items and small furniture by Courier.
Cost: £9.95 per delivery address.
Delivery times: Monday to Friday only, time not specified but card will be left if you are not in to receive the item.
Please allow 2 working days for your delivery from time of dispatch.

Rate 2 - Furniture By One Man Home Delivery.
Cost: £50 for first piece and £10 for every additional piece after that.  Chairs and small items are boxed in pairs.
Delivery times: Monday to Friday only, day will be given in advance but time on that day cannot be specified in advance. Please allow 5 working days for your delivery from time of despatch. The following post codes are subject to a 50% delivery surcharge: KW, IV, AB, PH, DD, KY, FK, G, EH, ML, KA, DG, TD, PA, LL, SA, LD, CF, NP, SY, HR, GL, BS, BA, TA, EX, TQ, PL, TR, DT, ME, CT, NR, IP, CO.

Rate 3 - Heavy Items by Two Man Home Delivery and Customers who require our assembly service.
Cost: £80 for the first piece and £20 for every additional piece after that.  Chairs and small items are boxed in pairs. 
Delivery times:  Monday to Friday as standard, weekends and evenings may be requested but are not guaranteed and deliveries are booked in advance with morning or afternoon slots stated. The following post codes are subject to a 50% delivery surcharge: KW, IV, AB, PH, DD, KY, FK, G, EH, ML, KA, DG, TD, PA, LL, SA, LD, CF, NP, SY, HR, GL, BS, BA, TA, EX, TQ, PL, TR, DT, ME, CT, NR, IP, CO

Delivery Charge for Northern Ireland and Eire

Rate 4 - Accessory Items by Courier.
Cost: £19.95 per delivery address.
Delivery times: Monday to Friday only, time not specified but card will be left if you are not in to receive the item. Please allow 4 working days for your delivery from time of dispatch.

Rate 5 - Furniture By One Man Home Delivery.
Cost: £150 per delivery address.
Delivery times: Monday to Friday only, time not specified but card will be left if you are not in to receive the item.

Rate 6 - Heavy Items by Two Man Home Delivery.
Cost: £200
Delivery Times: Monday to Friday as standard and deliveries booked in advance with morning or afternoon slots being stated.
Weekend delivery is not available.

Overseas & BFPO
We can arrange for a specialist shipper to quote for delivering your furniture purchased from us to an address overseas, if you accept that quote we can arrange for them to come and collect the goods from us. Please do note that if you select to use our recommended shipper it is done so at your own risk and you must arrange with them or another insurance company for the goods in transit to be adequately insured in the event the shipper damages your goods. Any claims for damages must be pursued with them and not us.

Access of Pre-built Furniture
As the majority of our furniture is fully assembled real furniture it is vital for that access points are measured in advance of your delivery. We will make sure our staff do all they can to assist and will explore every possibility to get the furniture to the final position that you desire. However, if they think it is not possible then we may ask to leave the item in a safe and convenient alternative location. In addition to this if our delivery team think that they may damage the item or your personal property navigating difficult accesses then the same will apply. If we are asked to take goods back due to them not fitting into the final position that you purchased them for then we are unable to refund the delivery charge and an additional re-stocking fee will be charged of £150.

Damages and Shortages
Any damages, shortages or faults must be notified to the delivery team at the time you receive the goods. We ask that you unpack and carefully check your furniture to ensure you are completely satisfied with its quality and condition. Please do not hesitate to call us on 0870 850 6207 if you have any issues during the delivery process but marking "Goods unchecked or unwrapped" will not give you any insurance against then trying to return damaged items.